Order Manager
Manage all orders from multiple sales channels in one place. Create, edit, filter and track orders with ease — assign them to team members, add notes and attachments.
- Multi-channel order import
- Team assignment & notes
- Status tracking & history
Return Manager
Handle returns and warranty claims from start to finish. Track every return's status, generate refund documents and keep customers informed automatically.
- Full return lifecycle management
- Automatic document generation
- Warranty & commission cases
Product Manager
Keep your product catalog in sync across all channels. Manage stock levels, prices and variants — import or export products in bulk at any time.
- Bulk import & export
- Stock & price management
- Multi-channel sync
Category Manager
Organize your product catalog into a clear category tree. Map categories across different marketplaces and streamline product discovery for your team.
- Nested category tree
- Marketplace category mapping
- Fast product navigation
Client Manager
Keep a complete record of every customer. View purchase history, communication logs and notes — segment clients and mark your most valuable ones as favorites.
- Full purchase history
- Communication logs
- Favorites & segmentation
Chats
Handle customer messages from all your marketplaces in a single unified inbox. Use templates and quick replies for faster responses and assign conversations to team members.
- Unified multi-platform inbox
- Message templates
- Team assignment
Analytics
Track sales performance, revenue trends and order volumes with clear charts and reports. Analyze top products and best customers — export data for your accounting.
- Revenue & order charts
- Product & customer rankings
- Exportable reports
Courier Pickups
Schedule and manage courier pickups directly from the CRM without switching tools. Monitor pickup status in real-time and coordinate with all your carrier partners.
- Pickup scheduling
- Real-time status tracking
- DPD, InPost & more